Cloud Upgrade Procedure

This section describes how to upgrade OVOC on the Azure and AWS platforms.

To upgrade the OVOC server on Azure and AWS:
To install DVD3:
1. Download the DVD3.ISO file Version 8.4.3500 to your PC.
2. Using the WinSCP utility (see Transferring Files) transfer the DVD3.ISO to the OVOC server acems user home directory: /home/acems
3. Open an SSH connection.
4. Login into the OVOC server as ‘acems’ user with password acems (or customer defined password).
5. Switch to 'root' user and provide root password (default password is root):
su – root
6. Mount the DVD to make it available:
mount /home/acems/DVD3_OVOC_8.4.3500.iso /mnt
cd /mnt/EmsServerInstall/
7. Run the installation script from its location:
./install

OVOC server Installation Script

8. Enter y, and then press Enter to accept the License agreement.

OVOC server Upgrade – License Agreement

9. You are prompted to either run a Full Upgrade procedure affecting QoE data (Calls, Calls Details and Calls Statistics) and Performance Monitoring data. As an alternative, you can run a shorter execution, however in this case, existing QoE and Performance Monitoring data is not saved. Enter y to run the full Upgrade.
Upgrade with migration can be very long (8 hours or longer), depending on the number of tenants, volume of QoE data, and data distribution.
Due to Postgres slowness with a large number of partitions, the upgrade is prevented depending on the number of partitions (which is approximately calculated as the number of tenants):
Approximately 5 tenants for VM Low profile (depending on QoE data and distribution)
Approximately 20 tenants for VM High profile (depending on QoE data and distribution)
SP spec – no limitation
10. The process installs OS packages updates and patches. After the patch installation, reboot might be required:
If you are prompted to reboot, press Enter to reboot the OVOC server and then repeat steps 2-7 (inclusive).
If you are not prompted to reboot, proceed to step Wait for the installation to complete and reboot the OVOC server by typing reboot.

OVOC Server Installation Complete

11. Wait for the installation to complete and reboot the OVOC server by typing reboot.
12. Login to the OVOC server by SSH, as ‘acems’ user and enter password acems.
13. Switch to 'root' user and provide root password (default password is root):
su - root
14. Type the following command:
# OvocServerManager
15. Verify that all processes are up and running (Viewing Process Statuses), data and configuration has been restored, and verify that you can login to the the OVOC Web client.